KLAS report on AI scribe
Speke, is an AI-powered, voice-enabled documentation assistant, that seamlessly works with a provider’s workflow to complete documentation during patient encounters. Supported by ScribeAmerica’s renowned medical scribes, Speke reduces provider administrative loads so that they can spend more time at the patient’s bedside.
The KLAS report examines the customer experience and overall satisfaction using Speke. Customers gave Speke high performance grades in all categories. In the report, KLAS offered the following insights:
- 100% of customers were satisfied or highly satisfied working with Speke.
- 100% of customers saw outcomes from working with Speke, with 20% seeing immediate outcomes.
- Customer benefits include decreased physician burnout, increased capacity and available time with patients, and an increase in patient engagement.
Speke evaluation by KLAS
In four key performance indicators – supporting integration goals, functionality, executive involvement and likelihood to recommend – Speke received “A” grades. 100% of those customers said they would purchase Speke again.
The report states: “With scribes ensuring back-end accuracy and quality, Speke’s AI feature uses a recording to automate the documentation process during patient visits, decreasing physician burnout. Speke users highly value having both synchronous and asynchronous functionality.”
With staffing shortages and provider burnout on the rise, clinicians need innovative solutions that shift them away from the computer and back to the bedside. Speke is an ambient AI scribe that seamlessly integrates into providers’ workflow so they can decrease time spent on EHR documentation and more time spent with their patients.
To download the KLAS report, click here.
About ScribeAmerica
For nearly 20 years, ScribeAmerica has been the nation’s largest and most progressive medical scribe company. Serving over 3,500 partners in all 50 states, our dedicated teams custom design, hire, train and manage programs specific to our partners’ needs.
Read also: ScribeAmerica Awarded 2023 Handshake Early Talent Award!
