Senior Benefits Coordinator

 

About HealthChannels
HealthChannels is a premier point-of-care workforce solutions partner dedicated to solving the most pressing challenges in modern healthcare. As the parent organization to a specialized family of brands—including ScribeAmerica, Enabli Health, Speke AI, and HealthCareU—we leverage a unique combination of a highly-skilled pre-professional workforce and next-generation AI technology to augment care teams. With over 20 years of industry excellence and a presence in all 50 states. 

About the Role
The Senior Benefits Coordinator supports the administration and delivery of employee benefits programs across the organization. This role ensures accuracy in benefits processes, assists employees with inquiries, and promotes awareness of available perks and programs. The Benefits Coordinator collaborates closely with internal HR teams and external vendors to maintain compliance, enhance employee understanding of benefits, and ensure efficient administration in a remote environment.

What You’ll Do

• Administer employee benefits programs, including health, dental, vision, life insurance, disability, and retirement plan.
• Process enrollments, changes, and terminations in HRIS and vendor systems accurately and in a timely manner.
• Respond to and resolve employee benefits inquiries with professionalism and confidentiality.
• Assist in the administration of leave of absence programs, including documentation tracking and communication with employees and management.
• Support open enrollment activities, including employee communications, and open enrollment materials.
• Coordinate and help facilitate monthly benefits meetings to address updates, FAQs, and process improvements.
• Promote employee perks and benefits awareness through consistent communication and education efforts.
• Assist Benefits Specialist with HR inquiries , payroll concerns, and vendors to ensure data consistency across systems.
• Contribute to continuous process improvements to enhance benefits operations and employee experience.

Key Skills & Competencies

• Active Communications (Verbal, Written, Listening Skills)
• Adaptability
• Attention to Detail
• Composure
• Conflict Management
• Customer Orientation
• Productivity
• Professionalism
• Responsiveness

What You’ll Need

• Typically requires 5+ years of experience in employee relations, with experience in leading investigations and managing complex case
• Excellent verbal and written communication skills, including the ability to communicate effectively with all levels of employees and management. 
• Ability to analyze complex situations, identify root causes, and develop effective solutions. 
• Proven ability to mediate disputes and facilitate positive outcomes in conflict situations. 
• Thorough understanding of relevant employment laws and regulations. 
• Ability to lead and influence others, build relationships, and drive change. 
• Ability to think strategically and develop proactive solutions to employee relations issues. 

The Benefits

• Compensation range: 
  • Our base compensation for this position is $40,000 - $45,000, depending on qualifications, experience, and geographic location 
• Tuition discount programs
  • Adtalem Partnership
    • Ross University School of Medicine- up to $9,500 Tuition Savings
    • American University School of Medicine- up to $9,500 Tuition Savings
  • Purdue Global - up to 20% off tuition reduction
  • American College of Education - up to 3% reduced tuition rates
  • Rasmussen College - Up to $7,000 in Tuition Savings
  • Lynn College (Online Degree Program) - $2,250 (or more) on a bachelor's degree program
  • Kaplan prep courses- 20% tuition for undergraduate programs & 14% on graduate programs
• Ignite Your Future Benefits including:
  • Discounts on Apple, Dell, AT&T,  and AAA
  • Travel discounts (hotels, flights, car rentals, Lyft)
  • Theme park ticket savings
• MyFlexPay: Get paid when you need it most
• Health, Dental, Vision, PTO and 401k (for full-time employees only)
• A Diverse, Equitable, and Inclusive culture

Physical Demands/ Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk or hear.
• Regularly required to use a keyboard and computer.
• Frequently required to stand, walk, sit, use hands, handle documents, and reach with hands and arms.

Position Type/Expected Hours of Work
This is a full-time remote position with days Monday through Friday. Occasional evening and weekend work may be required, as needed.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Want to know more?

• Our DEI Mission: 
  • https://www.healthchannels.com/diversity-equity-inclusion/
• What is our culture like? 
  • https://www.scribeamerica.com/mission-vision-values/
• HealthChannels Blogs: 
  • https://jobs.scribeamerica.com/us/en/blog

 

HealthChannels provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, HealthChannels  complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.

HealthChannels expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of HealthChannels employees to perform their job duties may result in discipline up to and including discharge.

 

Wages may vary depending on experience, location and state