About HealthChannels
HealthChannels is a premier point-of-care workforce solutions partner dedicated to solving the most pressing challenges in modern healthcare. As the parent organization to a specialized family of brands—including ScribeAmerica, Enabli Health, Speke AI, and HealthCareU—we leverage a unique combination of a highly-skilled pre-professional workforce and next-generation AI technology to augment care teams. With over 20 years of industry excellence and a presence in all 50 states.
About the Role
A Senior Employee Relations Manager is a strategic leader within Human Resources, focusing on fostering positive employee relations and a healthy workplace culture. They handle complex employee issues, conduct investigations, and provide guidance to managers on employee relations matters. Their role also involves developing and implementing employee relations strategies, policies, and training programs.
What You’ll Do
- Managing Employee Relations Issues:
- Investigating and resolving employee complaints, grievances, and disciplinary actions.
- Providing Guidance and Support:
- Offering expert advice to managers and HR staff on employee relations matters, including policy interpretation and legal compliance.
- Developing and Implementing Strategies:
- Creating and implementing employee relations strategies, policies, and training programs to promote a positive work environment.
- Conducting Investigations:
- Leading investigations into sensitive and complex employee relations matters, ensuring fairness, impartiality, and compliance with legal requirements.
- Mediation and Conflict Resolution:
- Facilitating resolutions in employee conflicts and disputes.
- Training and Development:
- Conducting training programs for employees and managers on relevant topics such as diversity and inclusion, conflict resolution, and harassment prevention.
- Staying Current:
- Keeping abreast of employment laws, regulations, and best practices in employee relations.
- Data Analysis:
- Analyzing employee relations data to identify trends and areas for improvement.
- Collaboration:
- Working closely with Legal, HR Business Partners, and other stakeholders to develop and implement effective solutions.
Key Skills & Competencies
- Active Communications (Verbal, Written, Listening Skills)
- Adaptability
- Attention to Detail
- Composure
- Conflict Management
- Customer Orientation
- Productivity
- Professionalism
- Responsiveness
- Team Player
What You’ll Need
- Typically requires 5+ years of experience in employee relations, with experience in leading investigations and managing complex case
- Excellent verbal and written communication skills, including the ability to communicate effectively with all levels of employees and management.
- Ability to analyze complex situations, identify root causes, and develop effective solutions.
- Proven ability to mediate disputes and facilitate positive outcomes in conflict situations.
- Thorough understanding of relevant employment laws and regulations.
- Ability to lead and influence others, build relationships, and drive change.
- Ability to think strategically and develop proactive solutions to employee relations issues.
The Benefits
- Compensation range:
- Our base compensation for this position is $70,000 - $75,000, depending on qualifications, experience, and geographic location
- Tuition discount programs
- Adtalem Partnership
- Ross University School of Medicine- up to $9,500 Tuition Savings
- American University School of Medicine- up to $9,500 Tuition Savings
- Purdue Global - up to 20% off tuition reduction
- American College of Education - up to 3% reduced tuition rates
- Rasmussen College - Up to $7,000 in Tuition Savings
- Lynn College (Online Degree Program) - $2,250 (or more) on a bachelor's degree program
- Kaplan prep courses- 20% tuition for undergraduate programs & 14% on graduate programs
- Ignite Your Future Benefits including:
- Discounts on Apple, Dell, AT&T, and AAA
- Travel discounts (hotels, flights, car rentals, Lyft)
- Theme park ticket savings
- MyFlexPay: Get paid when you need it most
- Health, Dental, Vision, PTO and 401k (for full-time employees only)
- A Diverse, Equitable, and Inclusive culture
Physical Demands/ Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to talk or hear.
- Regularly required to use a keyboard and computer.
- Frequently required to stand, walk, sit, use hands, handle documents, and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time remote position with days Monday through Friday. Occasional evening and weekend work may be required, as needed.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Want to know more?
- Our DEI Mission:
- What is our culture like?
- HealthChannels Blogs:
HealthChannels provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, HealthChannels complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.
HealthChannels expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of HealthChannels employees to perform their job duties may result in discipline up to and including discharge.
Wages may vary depending on experience, location and state
