About HealthChannels
HealthChannels is a premier point-of-care workforce solutions partner dedicated to solving the most pressing challenges in modern healthcare. As the parent organization to a specialized family of brands—including ScribeAmerica, Enabli Health, Speke AI, and HealthCareU—we leverage a unique combination of a highly-skilled pre-professional workforce and next-generation AI technology to augment care teams. With over 20 years of industry excellence and a presence in all 50 states.
About the Role
The Education Programs Specialist is a versatile role responsible for the daily execution and support of our educational programs. This individual plays a vital part in ensuring our training content is up-to-date and accessible and that our learners have a seamless experience. This role requires a dynamic professional who can wear multiple hats, is a proactive problem-solver with a passion for creating engaging and effective learning experiences for our clients and stakeholders. This strategic role ensures that all learners are equipped with the medical knowledge, documentation skills, clinical and administrative skills, leadership skills, and compliance training necessary to support our programs effectively.
What You’ll Do
- Collaborate with subject matter experts to design, develop, and update educational content, including training materials, presentations, and program curriculum.
- Assist in the day-to-day planning and delivery of multiple training programs simultaneously, ensuring they are completed on time.
- Serve as the point of contact for stakeholders, providing clear communication on program progress, needs, and feedback.
- Collect and compile data for program evaluations, including learner feedback and performance metrics and assist in preparing reports for leadership.
- Conduct training sessions and workshops for various audiences, to ensure successful program delivery.
- Assist in developing scalable training solutions for in-person, remote, and hybrid learning environments
- Monitor all training programs to ensure they align with various service line best practices, HIPAA regulations, and provider and client expectations
- Assist in monitoring the Learning Management Systems (LMS) and all training technologies and applications
- Ensure programs are inclusive, accessible, and tailored to diverse audiences
- Monitor and assist in analyzing training data and feedback to continuously improve content, delivery methods, and outcomes to ensure program effectiveness
- Stay current with healthcare industry trends and update training content accordingly to continuously improve the education programs
- Perform administrative functions as needed
What You’ll Need
- This position requires a college level degree or higher.
- Some experience in Education with leadership experience preferred
- Strong project management and organizational skills with the ability to manage multiple priorities.
- Strong knowledge of curriculum design, instructional strategies, and assessment practices.
- Display exemplary work ethic, and professionalism
- A strong passion for education and a proactive, problem-solving mindset.
- Flexible and adaptable while being able to drive organizational change is essential
- Demonstrate a strong innovation and problem solving skills where limited or no standardization exists
- Action orientated, gets things done and makes decisions
- Demonstrate ability to collaborate, communicate, and interface effectively at all levels of the organization
- Proficiency in modern learning technologies, including Learning Management Systems (LMS) and virtual collaboration tools.
- Possess strong verbal and written communications skills
- Possess strong presentation and teaching skills
- Possess strong computer and technology skills – technologically savvy. Ability to work with a virtual education platform and adapt to the challenges and continuous changes of technology
- Able to establish priorities and to plan, coordinate, implement, and review their own work plan and those under his/her supervision.
The Benefits
- Competitive pay with commission structure
- Compensation range: Our base compensation for this position is $24.00/hour, depending on qualifications, experience, and geographic location.
- Monthly Mobile Reimbursement
- MyFlexPay: Get paid when you need it most
- Health, Dental, Vision, PTO and 401k
- A Diverse, Equitable, and Inclusive culture
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Want to know more?
- Our DEI Mission:
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- HealthChannels Blogs:
HealthChannels provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, HealthChannels complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.
HealthChannels expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of HealthChannels employees to perform their job duties may result in discipline up to and including discharge.
Wages may vary depending on experience, location and state
